In light of recent developments with coronavirus (COVID-19) and our concern for the health and safety of our patients and staff, we have developed an alternative to in-person office visits. We remain dedicated to providing care for our patients during this time of unprecedented health concern for our community.

For patients coming to our office, we strongly recommend not to bring a companion in the room unless medically necessary and to wear a mask at all times. Only 4 to 5 people will be allowed in waiting room. You will be required to wait outside if needed. If possible, print and bring all new patient paper work ready and filled out. 

Virtual visit end dates

Insurances

End Date

Anthem – VA (including FEP)

6/17/2020

Aetna

8/4/2020

Cigna

5/31/2020

Humana

No End Date

Optima

6/30/2020

UHC

6/18/2020

Virginia Medicaid Plans

6/30/2020

MCR

At End of Emergency

Details regarding virtual visits:

  • A mobile device or computer with a camera and speakers is required
  • A text will be sent to confirm your virtual visit with a link to an app called Zoom
  • You will need to download Zoom prior to your appointment
  • There is no need to register or create an account to use Zoom
  • A health care team member will call prior to your appointment to connect you to your provider
  • Zoom is easy to use – View a Short Video About using Zoom for TeleHealth
  • Download consent form and mail it to us or bring to office when you come in person. Meanwhile we will obtain verbal consent from you.

There are no additional charges for telehealth services.

New Patients: If you want to be seen by Telehealth , Please download forms from the web-site. Mail or fax them to Portsmouth office. Our staff will call you to schedule your visit.Your health care provider may determine that your visit is not appropriate for a virtual visit and may ask to see you in person at later date.

Thank you for trusting Tidewater Neurologists and Sleep Specialists with your health care needs.

Sincerely,
The Physicians and Staff
Tidewater Neurologist and Sleep Specialists,INC